“Thank you for calling Gamestop where we buy and sell used games and you can trade in your game towards a pre-order for Gears of War 2, this is Michael, would you like to reserve a copy of Fable 2?” says the voice on the other end of the phone.
Such is the standard telephone greeting at many Gamestop and EB Games retail locations, and according to company officials, customers are really enjoying being presented with so much information.
“Most are just speechless,” says Vice President of Retail Initiatives, Phil Hassle. “I think that in general people really enjoy being presented with so much valuable knowledge, even if they’re just calling to see if we have any copies of Saint’s Row 2.”
Beginning Monday, Gamestop employees will up the ante’, and in a world exclusive Sarcastic Gamer has been granted first-access to the new official Gamestop telephone greeting.
“Thank you for calling Gamestop where we buy and sell used games and where you can trade in your old games for a fraction of their actual value in order to obtain a pittance to put against a copy of Gears Of War 2 which we have in our ultimate wisdom decided is the game you’re most interested in. This is ASSOCIATE NAME HERE, would you like me to confuse you with a discount program and give you a free year’s subscription to our crappy magazine that you’re really paying for that will arrive once a month with news and information that is a month old and a poor imitation of established periodicals like EGM, and that also entitles you to 10% more for your trades which still doesn’t begin to come close to what your game is worth?”
Gamestop urges its customers to try and avoid a rush to their telephones on Monday. Associates for the game retailer are being asked to drink warm tea and get a good night’s sleep to prepare for the change. According to an internal memo, the employee who can recite the script the fastest and sound the least enthusiastic while doing so, may earn valuable prizes.
The competition is going to be fierce.
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And what wonderful prizes those will be!
Yeah brilliant.”Would you like to reserve……?” is being asked on the phone? So they are supposed to ask them if they want to reserve a game, and when they say yes, tell them they can’t because they have to come in the store. After once being a lowly EB store manger, I know these coporate idiots think people really want to hear that stuff. All they want to know is if a certain game is out, or when does it come out, how much a certain game costs, or what a games trade in is.
Christ I can’t stand Gamestop sometimes, luckily mine has some nice guys for employees.
I miss EB games.
I always felt bad for the employees who have to force there way through that crap. I’m a former employee and god I hated asking people that mess.
Yeah, I miss EB too. EB used to be a great game store. I remember the days when you could buy a game and if was utter crap you could literally bring the game back and say “This game is utter crap” and they would take it back.
Now I don’t even bother to go to Gamestop. They only order enough copies of a game so that they guarantee a sellout. Then if you want the “privilege” of buying a game from them you pretty much have to preorder and give them money ahead of time. I’ll just go to a store that guarantees to have copies available on day one with no preorder.